Bernardi Honda Wins Top 2009 Customer Service Excellence Award

Bernardi Honda has for 2009 again been designated by American Honda as the #1 dealership in its district for Customer Service Excellence (CSE).

American Honda ranks all Honda dealerships as to the quality of services that they provide to their customer's vehicles. Honda does this by randomly surveying 20% of each dealer's service customers. Customers are first interviewed by telephone and then are sent an email questionnaire. The email survey results are then scored by Honda. Bernardi's score for 2009 was 94.4 - significantly higher than the district average of 91.5, zone average of 91.2, and national average of 91.4!

Bernardi Honda is conveniently located down the road from the Natick Collection on Route 9 East at 960 Worcester Street in Natick. To schedule a service appointment for your Honda, please call 800-790-9906. Don't forget to visit Bernardi Honda's coupon page before your appointment.