Bernardi Honda Wins Top 2009 Customer Service Excellence Award

Bernardi Honda has for 2009 again been designated by American Honda as the #1 dealership in its district for Customer Service Excellence (CSE).

American Honda ranks all Honda dealerships as to the quality of services that they provide to their customer's vehicles. Honda does this by randomly surveying 20% of each dealer's service customers. Customers are first interviewed by telephone and then are sent an email questionnaire. The email survey results are then scored by Honda. Bernardi's score for 2009 was 94.4 - significantly higher than the district average of 91.5, zone average of 91.2, and national average of 91.4!

Bernardi Honda is conveniently located down the road from the Natick Collection on Route 9 East at 960 Worcester Street in Natick. To schedule a service appointment for your Honda, please call 800-790-9906. Don't forget to visit Bernardi Honda's coupon page before your appointment.

Honda Reveals the all new 2011 Honda CR-Z Sport Hybrid

The stunning new CR-Z sport hybrid made its formal debut at the 2010 North American International Auto Show in Detroit.

Blending sporty, sleek styling and fun-to-drive performance, the CR-Z aims to rewrite hybrid history. It doesn’t look like a typical hybrid from the exterior—its sleek, aerodynamic shape is very appealing. The interior features stylish black and aluminum style trim accents. The instrument panel illuminates with 3-dimensional gauges giving a futuristic, multi-layered appearance.

It is powered by a 1.5-liter i-VTEC® engine with Honda’s Integrated Motor Assist. To provide a personal driving experience, Honda is unique in including a 6-speed manual as the standard transmission. Even the available CVT version comes with paddle shifters for an added level of control.

To customize your driving experience, the Honda CR-Z features an innovative 3- mode drive system (Sport/Normal/Econ). In “Sport” mode, the car’s systems are enhanced for performance, meaning the steering is more responsive, and the engine becomes more energetic. In “Econ” mode, the car’s systems are optimized for enhanced fuel efficiency. The electric motor assist gives priority to the air-conditioning system, helping reduce its overall load on the engine. “Normal” mode is a great compromise between the two, giving you a balanced level of performance and fuel economy.

While Honda does not notify its dealers of newly announced vehicles until the last minute, Motor Trend suggests that the Honda CR-Z Sport Hybrid will be available in 2010 as a 2011 model. They also suggest that there will be a hybrid version of the Fit available in 2010 as a 2011 model.

Bernardi Honda will offer a complete line of the 2011 Honda CR-Z Sport Hybrid when it is available. Bernardi Parts will offer a complete line of 2011 Honda CR-Z Accessories and 2011 Honda CR-Z Parts for the 2010 Honda CR-Z when it is available. Bernardi Service Contracts will offer information on the Honda Service Contacts, backed by American Honda and honored by Honda dealers nationwide, for the 2011 Honda CR-Z Sport Hybrid when it is released.

To receive more infomation on the 2011 Honda CRZ as it becomes available, please call Bernardi Honda at 508 651-3033 and ask to be placed on the 2010 CRZ mailing list.

Honda and Toyota Dominate ALG Residual Value Awards

Automotive Lease Guide (ALG), a subsidiary of DealerTrack Holdings, Inc. (Nasdaq: TRAK), is the industry benchmark for residual values and depreciation data.

ALG has announced its 11th annual Residual Value Awards, honoring the manufacturers and their vehicles that are predicted to retain the highest percentage of their original price after a conventional three-year period.

Honda's entire family of vehicles was named second for the "Mainstream Brand Residual Value Award".

Three of Honda's vehicles received awards for leading their market segment in the retention of original purchase price:
1. Fit (Entry Compact Car)
2. Accord (Midsize Car)
3. Odyssey (Minivan)

According to James Clark, General Manager of ALG, “We continue to believe that residual value is the best metric for evaluating the overall strength of an automotive brand, and we congratulate all of the 2010 winners for their successful products and marketing strategies.”

For more information on how extended Residual Value can benefit you in your purchase or lease of a new 2010 Honda vehilce, please call Bernardi Honda (508 651-3033) or visit them at 960 Worcester Road in Natick MA - just down the road from the Natick Mall on Route 9 East.

Honda and Toyota Share Dominance of KBB's 2009 Most Researched List

First published in book form in 1926, Kelley Blue Book (KBB) now offers a rich and trusted source of automotive information to the buyer of new and used vehilces on hte internet and in book form. For the 4th year in a row, traffic to KBB's web site increased - reaching nearly 180 million visits.

During 2009, five Honda vehicles were among the top 20 most-researched new vehicles on KBB's site:
#1 Honda Accord
#2 Honda Civic
#4 Honda CR-V
#10 Honda Pilot
#13 Honda Odyssey

The Honda Civic and the Honda Accord have ranked in the top 10 each year since 2004.

Further, Honda was tanked #2 in KBB's list of "Greatest Market Interest" - second to Toyota.

To learn more about Honda's quality new and used vehicles, visit Bernardi Honda's web site or visit the dealership - conveniently located at 960 Worcester Road (Route 9 East - just beyond the Natick Collection) in Natick, MA.

Bernardi Honda - Named Top Certified Used Car Dealer by Honda

Bernardi Honda is proud to be recognized by American Honda as the #1 dealer of Certified Used Cars in the New England region for 2009.

Cetified Pre-owned Cars must meet stringent American Honda requirements in regards to their condition. CARFAX Vehicle History Reports (available to you and no cost) and service records are carefully screened, and then each candidate vehicle is put through a comprehensive 150-point inspection. Virtually every part of the vehicle is checked by Honda-trained service technicians. A meticulous appearance inspection scrutinizes fit an finish - inside and out. Some of the key components that are checked include brakes, engine, exhaust, drivetrain, steering, suspension, tires/wheels, and body condition.

Each Certified Honda Used Car is backed by one of the most extensive used-car warranties in the business. The powertrain and components are covered up to 7 years or 100,000 miles - an extension of up to four years of the original new car coverage. Non-powertrain systems are covered for 12 months or 12,000 miles beyond the expiration of the standard 3-year/36,000 mile new car warranty. The warranty is honored by certified Honda Dealers nationwide and there is never a deductible on covered parts. The warranty is transferable when you sell your car.

Visit the Bernardi Honda web site to browse through its extensive inventory of certified used cars. If you don't see what you are looking for, call Used Car Manager Bob Cole at 508-651-3033. He will be happy to assist you in finding the Certified Honda that meets your requirements.

Bernardi Honda also offers a good selection of used vehicles that are selling for less than $11,000.

Bernardi Honda Mobile Web Site

Bernardi Honda has release the first edition of its Mobile web site. This first edition is designed specifially for users of the Apple iPhone and iTouch mobile devices. Future editions will support other devices such as the Android, Blackberry, and Windows-based devices,etc.

As is illustrated below, the first edition offers users the ability to:
1. Schedule Service Appointments
2. Locate the lowest nearby gasoline prices
3. Get directions to Bernardi

Users visiting the Bernardi Honda Service Scheduling page using their Apple iPhone or iTouch will automatically be routed to the Bernardi Honda Mobile Web Site. Future editions will offer the ability to browser Bernardi's extensive inventory of new and pre-owned cars, trucks, minivans, and SUVs.

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